Gecko Technology: Making Business Systems Work Together

Gecko Technology: Making UK Business Systems Actually Work Together

I'm Neil Evans, and I run Gecko Technology, a UK business systems consultancy. We help companies sort out the technology running their operations: ERP, CRM, eCommerce, integrations, workflow systems, all that stuff. The goal is turning disjointed systems into something organized, integrated, and actually dependable.

I've spent years watching businesses struggle with systems held together by digital duct tape. What drives me is fixing that chaos and giving companies technology they can actually rely on instead of constantly babysit.

Check out our shop portal at shop.geckotech.cloud.

Seven ways we fix broken systems

  1. System audits: Figuring out what you've actually got and what's broken.
  2. Architecture design: Planning how everything should connect properly.
  3. Integrations: Making your systems talk to each other without manual workarounds.
  4. Workflow automation: Computers doing repetitive tasks instead of your staff.
  5. System migrations: Moving to better platforms without losing data.
  6. Managed support: Keeping things running after we build them.
  7. Tool deployment via shop portal: Self-select modules we integrate for you at shop.geckotech.cloud.

The pattern I kept seeing everywhere

After years in tech implementation, I kept seeing the same mess. Businesses with systems that don't communicate, duplicated data all over the place, massive inefficiencies, and brittle "glue code" holding everything together with prayers.

Most companies would call someone to build something fast, get it working just enough, then live with the problems forever. Nobody was building for reliability, scalability, or maintainability. Just quick fixes that became permanent nightmares.

I started Gecko Technology to do this properly. Building systems that work long-term, not just survive launch week.

Starting with custom implementations and lessons learned

Initially I did custom implementations for clients. Building integrations, automating workflows, debugging conflicts between different modules. Lots of firefighting.

I focused on smaller and mid-sized businesses where the impact is tangible and you actually work with decision makers, not through seven layers of management. Those early projects taught me what works and what absolutely doesn't.

Over time I formalized processes, created repeatable packages, built partnerships with software platforms. Eventually set up the shop portal where clients can choose modules and add-ons instead of everything being custom quoted.

I documented everything: best practices, templates, reference architectures. Each implementation benefited from prior work instead of starting from scratch.

Three early problems I had to solve

Scope creep was relentless: Clients would ask for new features halfway through projects, blowing timelines and budgets. I instituted proper phases: discovery, design, implementation, testing. Clients sign off at each stage. Changes after that go through formal change control. Tedious but necessary.

Black box syndrome: Some clients were nervous about systems being mysterious things they couldn't understand or control. I made transparency core to how we work: regular updates, shared design docs, training sessions, dashboards showing what's happening.

Integration brittleness: Custom integrations would break when one system updated. Started building more robust, modular integrations that could handle changes without everything falling apart.

Growing across industries with modular solutions

We now work with clients across loads of industries who need solid systems: eCommerce brands, service companies, manufacturers, hybrid businesses. Pretty much anyone who's outgrown spreadsheets and duct-tape solutions.

Our offering covers full system audits, architecture reviews, migrations, integrations, managed support, tool deployment. Whatever's needed to get systems actually working.

The shop portal has been great for streamlining things. Clients can see what's available, pick what they need, we integrate it. Much clearer than endless custom quotes for everything.

Three strategies that helped us grow

  1. Content that shows actual work: Demos, tutorials, architecture guides, integration case studies on YouTube and social media. Prospective clients can see what we deliver before talking to us.
  2. Modular approach: Instead of everything being bespoke, we use core architecture patterns and prebuilt connectors. Faster, more reliable, easier to maintain.
  3. Long-term relationships: We don't build and disappear. Ongoing support means clients come back when they need to expand or optimize.

Five things that set us apart

Systems thinking first: We look at businesses as interconnected parts (sales, finance, fulfillment, support) and build technology supporting the whole operation, not just patching one problem.

Reusable frameworks: Not reinventing integrations every time. We use proven architecture patterns, modules, prebuilt connectors. Faster deployment, fewer bugs.

Actually transparent: Clients see the design, progress, issues. We train them so systems don't stay mysterious black boxes they're afraid to touch.

Modular selection through the shop: Mix and match modules or tools, we integrate them under one coherent architecture. Less custom quoting, clearer expectations.

We stick around: Not just build and leave. Ongoing support, monitoring, updates, optimization. Systems need maintenance, we provide it.

Five lessons from building this consultancy

  1. Define standard architectures early: Modular components help you scale without reinventing everything constantly.
  2. Control scope ruthlessly: Features not in the plan go through a proper change process. Otherwise projects never end.
  3. Train your clients: Teaching them reduces your support burden and makes them more confident using their systems.
  4. Invest in tools and processes upfront: Deployment scripts, version control, documentation. Costs time initially but saves massive friction later.
  5. Build partnerships strategically: Relationships with platform vendors give you better support and sometimes preferential pricing for clients.

What I'd change if I started over

I'd build the shop portal way earlier because self-service for clients would've streamlined so much and made offerings clearer from the start. I'd create video content from day one since walkthroughs and architecture explainers attract inbound interest and establish credibility faster than almost anything else. And I'd formalize feedback loops immediately with regular system health checks and optimization reviews from the beginning to build stronger long-term relationships earlier.

Where we're taking Gecko Technology next

Expanding our integration marketplace significantly. More connectors, modules, prebuilt kits to accelerate deployments. The more we can standardize, the faster and more reliably we can deliver.

Launching "health check" packages to audit existing systems and recommend improvements. Lots of businesses don't even know what they've got or where the problems are.

Next couple years we're growing the content library with tutorials, architecture deep dives and client stories, maybe hosting webinars or events. We're building deeper platform partnerships with key CRM, ERP and eCommerce providers so we can deliver best-practice integrations seamlessly. We're expanding the marketplace with more prebuilt solutions clients can deploy quickly instead of waiting for custom builds. And we're developing system health programmes with regular check-ins and optimization for existing clients, not just emergency support when things break.

The fundamentals won't change though. We're still here to make business systems actually work together properly instead of being held together with hope and manual workarounds.

Frequently Asked Questions

What kind of problems does Gecko Technology solve?

Gecko Technology addresses the chaos of disjointed business systems. If your ERP, CRM, and eCommerce platforms don't communicate, leading to duplicated data and manual workarounds, they step in to create an organised, integrated, and dependable operational backbone for your company.

How does Gecko Technology approach fixing business systems?

Their process is methodical. It starts with a system audit to understand what you have, followed by architecture design to plan how everything should connect. They then build integrations, automate workflows, and can manage system migrations, all while providing the managed support to keep it running smoothly.

What makes Gecko Technology different from other consultants?

They focus on 'systems thinking', looking at your entire business operation, not just one isolated problem. By using reusable frameworks and prebuilt connectors, they deliver solutions faster and more reliably. Finding a transparent partner like this through a directory like Fearless ensures you get a focus on long-term stability.

What is the Gecko Technology shop portal?

The shop portal is a platform where you can browse and select pre-packaged modules, tools, and connectors for your business systems. Gecko Technology then integrates your chosen solutions into a coherent architecture, which makes the process much clearer and more efficient than traditional custom quoting.

Does Gecko Technology offer support after a project is finished?

Yes, they believe in building long-term relationships. They offer ongoing managed support, monitoring, and updates because they understand that business systems need continuous maintenance to perform well. They don't just build a solution and disappear.